The Health Information Management department at PIW contracts with MRO to complete requests for information. MRO representatives may be reached by phone at 610-994-7500 option 1, or by fax at 202-885-5699 between the hours of 8 am and 4:30 pm, Monday through Friday.
Release of patient information requires written authorization to disclose health information that meets the privacy requirements of the District of Columbia and federal regulations. For patients aged 14 through 17, both the patient and a legal guardian must authorize the disclosure of protected health information. Copies of medical records are available upon written request with a valid patient authorization.